Our delivery charges are based on delivery to mainland Britain. For Northern Ireland, Northern Scotland and all off shore UK islands there is an additional charge. Orders placed after 2pm will be classed as the next working day.
Click & Collect
FREE (0-3 working days)
Choose to collect your bike from one of our four stores in Devon.
If paying by finance your order must be delivered to your home address, alternatively you can apply in store and take your bike home the same day.
Bike Delivery
Standard Delivery
Bikes under £500 - £35 (1-5 working days)
Bikes over £500 - FREE (1-5 working days)
Kids Bikes - £19.99 (1-5 working days)
Please note: a delivery fee may be applicable if you are purchasing a bike on sale or via a Cycle to Work scheme.
Northern Ireland, Northern Scotland and all off shore UK islands
All bikes £65
Premier Bike Delivery
We're excited to introduce our Premier Bike Delivery service, featuring doorstep delivery with a personal touch from a qualified mechanic. This premium service includes:
- Delivery of your bike "ready to ride", perfectly adjusted to your specifications including the seatpost and pedals.
- A post-delivery briefing by a certified bike mechanic to ensure everything is set up just right.
- Flexible delivery dates that work around your schedule.
Please note, there will be a workshop lead time to complete the pre-delivery inspection of your bike.
After placing your order, a representative from our Customer Care team will reach out to arrange a delivery date that suits you.
This service costs £149
Clothing Parts & Accessories
Standard Delivery over £75 - FREE (1-5 Working Days)
Standard Delivery under £75 - £4.95 (1-5 Working Days
Delivery times vary depending on which store the item is located in.
For confirmation get in touch on Live Chat or call 01363 460 360
Supplier Warehouse Products
Please allow 7-10 working days for your order to arrive.
NOTE: Due to worldwide parts availability issues and increased demand occasionally delivery times may exceed this. If this is the case we will contact you and offer you the option to wait, swap to an alternative product or receive a full refund.
If you are unavailable to take delivery of your order at your address we may be able to arrange for the courier to leave your goods in a safe place or with a neighbour. Please be aware that we can take no responsibility for lost or damaged goods that you have chosen not to sign for. We regret that we can accept no responsibility for subsequent damage that may occur, once the order has been left at the delivery address.
If at a first attempt the courier fails to deliver the order then they will leave a card and it will be up to the recipient to make arrangements to receive the order from them. The courier will try to deliver the order once more free of charge, after this they will charge out at their standard rate, this will be advised by the courier at the time of arranging any subsequent deliveries.
BIKE DELIVERIES
Bike delivery times can vary between 1 - 7 working days to allow time for our mechanics to carry out their checks and safely box up the bike for dispatch.
We use Parcel Force for our bike deliveries on a 48 hour service.
Before delivery, a professional mechanic will fully build your bike to check everything is working correctly. For delivery we remove the front wheel, handlebars and pedals. Instructions are included for reassembly or you can take it to your local bike shop for a small charge.
DELIVERY OUTSIDE OF THE UK
We do not currently offer delivery outside of the UK.
RETURNS, REFUNDS AND CANCELLATION POLICY
Bike Returns: If you desire to return your bike, you must keep it in the box and call us on 01363 774773 to arrange a collection.
Please note the following:
- If the bike is damaged or the incorrect bike is sent, we will cover the cost of collection and delivery of the replacement bike.
- If we send the correct bike, but upon inspection you decide it is not the bike for you, there will be a £80 charge for the collection.
- Please do not ride the bike as a full refund cannot be given if the bike has been used.
Damaged Goods: If order(s) are broken or spoiled when it is delivered then you must notify us as within 24 hours of delivery, otherwise the returns policy becomes invalid. You will have the option of returning the whole order or just the affected items. You can notify us by phone on 01363 774773, email on web@bikesheduk.com or by post by writing to The BikeShed, Union Road, Crediton, Devon, EX17 3AN. All refunds under this returns policy will be paid within 30 days of you notifying us, providing that the merchandise has been collected by our courier. Any items being returned must be in their original packaging to prevent any further damage.
Cancellations: You can cancel an order at any time up to 14 days from the date of delivery as long as the items remain unopened and intact by calling us on 01363 774773, contacting us via email on web@bikesheduk.com or by post by writing to The BikeShed, Union Road, Crediton, Devon, EX17 3AN. You will have responsibility for looking after the items until we collect it, we will reimburse the price of the items within 30 days from the date of which you inform us that wish to cancel the order, provided that the order has been collected by the courier. Unfortunately we are not able to reimburse you the delivery cost of sending unwanted items back to us.
AVAILABILITY
Unfortunately from time to time items may become unavailable, we will do our best to minimise this occurrence however if it should happen then we will contact you to suggest an appropriate alternative.